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Cancellation policy

  • The contracted stay will be paid in full, even if for various reasons it is reduced (either because you come a day later or leave before the appointed day of departure).
  • Payments will be made by transfer or in cash.
  • The amount of the deposit (40% of the total) must be paid to make the reservation effective. It will be discounted when the full payment of the stay is made and as a deposit in case the reserved house is cancelled at short notice. If the cancellation is made with more than 15 days, the deposit will be returned. If it is communicated between 7 and 15 days before, 50% of the amount of the signal will be returned. And if it is communicated within the 7 days prior to the date indicated for the occupation, the deposit will remain at our disposal.
  • We have established a few hours of arrival and departure from our rural house, according to the regulations of the Government of Navarra, in order to be able to serve you better:
    Entry time: from 5 pm.
    Departure time: before 12 noon However, when you make your reservation, and depending on the movement of travellers on those days, we will tell you if there is any possibility of extending or anticipating your stay.
  • If you have any questions, please contact us by phone at 627191576.

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